We do our best to provide our customers with products and services that meet or exceed their expectations. However it is important that our customers read and understand our warranty and refund policies.
Website and Graphic Design Refund Policy: If you are not satisfied with your project, we will do everything we can to make it right. If we are unable to meet your expectations we will refund the cost of your order minus any expenses such as domain names, stock photography and custom software. Some project agreements specify a "final acceptance" payment. If this payment is made, no refund will be made.
Marketing Services Refund Policy: Marketing services are generally billed in advance each period. If you request a refund before the services are rendered, we will gladly refund your money. If any services have been rendered for the specified period, no refund, full or partial will be made.
Cancellation Policy: Subscription services, such as web hosting, SEO, PPC, or Social Media management can be cancelled at any time. However we do not offer refunds, full or partial if any services have been rendered for the given period.
Warranty Information: Via-Search does not make any performance guarantees. Unless specifically stated by written agreement, all work is provided as-is, and without warranty.
Liability: Via-Search will not be liable for any loss, damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay, computer virus, or failure. Via-Search will not be liable for any damages or injury, including but not limited to, special or consequential damages that result from the use of, or the inability to use the materials or services we provide, even if there is negligence on our part. The above limitation or exclusion may not apply to you to the extent that applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages. Our total liability to you for all losses, damages, and causes of action (in contract, tort (including without limitation, negligence), or otherwise) will not be greater than the amount you paid to us by you in respect of the agreement under which you claim.
Some project agreements may include special warranty, refund, or cancellation conditions.
No Refunds after 30 days.
3311 Woods Blvd.
Tyler, Texas 75707